FAQs

We ship domestically to all 50 states and internationally. Shipping rates and options vary.
At HauteCarat all products leave our manufacturing facility within 14-20 business days of receiving your order. Once the order is complete it will ship Fedex 2-day domestically and 5-7 day internationally.
Customer satisfaction is our top priority. All products returned in their original condition have a 100-day unconditional money-back guarantee, without any restocking fees. All items must be in unworn and unused condition.

HOME TRY ON

Our exclusive Home Try-On service allows you to experience a variety of rings before making a purchase. Select up to three designs and HauteCarat will send you sample versions of each for a small fee. You’ll have 15 days to test run the piece, previewing its size, shape and design to make sure it’s the right fit — literally and figuratively. Using the provided return label, simply ship back the package and return to the HauteCarat site to shop for your dream ring.

You can keep the package for 15 days before returning. If you need additional time, shoot us an email at info@hautecarat.com and we’ll be happy to extend your home try-on.
Contact us directly and we will add you to waitlist to get the ring when it becomes available.
Use the return label and envelope provided, package all four rings and drop off at your nearest USPS office by the 16th day of your trial.
To ensure the rings are returned, we charge your credit card $300 upfront which while be applied as a credit in full towards any future engagement ring purchases, provided the rings are returned within the proper timeline.
Our mock rings are made of 100 percent finished brass and cubic zirconia. The CZ center stones will be carat-specific to your request so you can get a visual of the size of stone.
HauteCarat accepts payment through Visa, MasterCard, Discover, American Express, ApplePay, PayPal and bank wire transfer.
Yes, HauteCarat offers all customers a lifetime buyback policy. We will purchase your ring for 100% of the original price, provided your new purchase is 1.8x of the original sale.

What Customers Are Saying

Icon

FREE SHIPPING

World Wide

Icon

NO REGRETS

100-day, refund guarantee

Icon

100% REAL

IGI-certified Diamonds

Start typing and press Enter to search