FAQs

Where Do You Ship?

We ship domestically to all 50 states and internationally. Shipping rates and options vary.

How Long Will It Take To Receive My Order?

At HauteCarat all products leave our manufacturing facility within 14-21 business days of receiving your order. Once the order is complete it will ship Fedex overnight domestically and VIA Fedex International priority for International orders. Most International shipments arrive within 3 business days after the package has left our facility.

What Is Your Return Policy?

Customer satisfaction is our top priority. All products returned in their original condition have a 100-day unconditional money-back guarantee, without any restocking fees. All items must be in unworn and unused condition.

What Payment Methods Are Accepted?

HauteCarat accepts payment through Visa, MasterCard, Discover, American Express, ApplePay, PayPal and bank wire transfer.